Coronavirus (Covid-19) Extenuating Circumstances Cancellation Policy

We appreciate that travel plans can be affected by the current, ever-changing, Covid-19 situation and we strive to be as flexible as possible to ensure you can plan and book your holiday with confidence.

Therefore, we offer a refundable rate for 2020 which allows you to cancel free of charge up to seven days before your arrival date. Please select this rate at the time of booking to qualify.

Should your booking be affected after that time due to Covid-19 extenuating circumstances, such as sudden border closure, lockdown or enforced quarantine, we will review the circumstances with you and either change your booking dates free of charge, or offer you a refund, subject to agreement with individual property owners.

Should you or one of your group be tested positive for Covid-19 or become ill with Covid-19 in the seven days prior to arrival, you will receive a full refund upon receipt of the appropriate medical documentation.

In the event of any other Covid-19 extenuating circumstances arising, this will be resolved to a mutual agreement with individual property owners on a case by case basis.

We also strongly recommend that you take out travel insurance prior to travel.

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